PRIVACY POLICY

1. Introduction

Welcome to Annie Lord Design. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our interior design services or visit our website.

2. Information We Collect

We may collect the following types of personal data:

  • Name

  • Contact information (email address, phone number)

  • Billing information

  • Project details and preferences

  • Other information you voluntarily provide to us

3. How We Use Your Information

We may use your personal data for the following purposes:

  • To provide and maintain our interior design services

  • To communicate with you about your project

  • To process payments and invoices

  • To improve our services and website

  • To comply with legal obligations

4. Sharing Your Information

We will not sell, trade, or rent your personal data to third parties. However, we may share your information with:

  • Service providers who help us operate our business (e.g., payment processors, IT providers)

  • Legal and regulatory authorities when required by law

5. Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6. Cookies

Our website may use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Your Rights

You have the following rights regarding your personal data:

  • Right to access: You can request a copy of the personal data we hold about you.

  • Right to rectification: You can ask us to correct any inaccuracies in your personal data.

  • Right to erasure: You can request that we delete your personal data under certain conditions.

  • Right to restrict processing: You can ask us to limit the processing of your personal data.

  • Right to data portability: You can request a copy of your personal data in a structured, machine-readable format.

To exercise these rights, please contact us using the contact details provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact hello@annielorddesign.com